How it works
The process keeps scope, payment, delivery, and support decisions in one place.
Describe the problem
Share the environment, symptoms, and the result you need.
Review the quote
Receive fixed scope, exclusions, price, timing, and support terms.
Track delivery
Follow milestones, updates, payments, and files in the customer centre.
Accept and support
Review delivery, then use the stated after-sales period for defects.